*{box-sizing:border-box}
html,body{margin:0;padding:0;width:100%;height:100%;overflow:hidden}
body{font-family:Arial,Helvetica,sans-serif;background:#f3f7fb;color:#111}
.chat-shell{width:100%;height:100vh;min-height:0;display:flex;flex-direction:column;background:#f8fbff;overflow:hidden}
.chat-header{flex:0 0 auto;display:flex;align-items:center;gap:14px;padding:18px 24px;background:linear-gradient(135deg,#15395b,#2b6f9f);color:#fff}
.ai-avatar{width:50px;height:50px;border-radius:50%;border:2px solid rgba(255,255,255,.75);display:flex;align-items:center;justify-content:center;font-family:Georgia,serif;font-size:31px;background:rgba(255,255,255,.12)}
.chat-header h1{margin:0;font-family:Georgia,"Times New Roman",serif;font-size:30px;line-height:1;font-weight:700}
.chat-header p{margin:5px 0 0;font-size:14px;opacity:.92}
.notice{flex:0 0 auto;margin:14px 20px 0;padding:10px 14px;border-left:4px solid #b48a00;background:#fff8df;color:#3b2a00;font-size:13px;line-height:1.35;border-radius:4px}
.messages{flex:1 1 auto;overflow-y:auto;padding:18px 20px 12px;min-height:0;scrollbar-gutter:stable;background:#f8fbff}
.msg{display:flex;margin:0 0 14px}.msg.user{justify-content:flex-end}.msg.ai{justify-content:flex-start}
.bubble{max-width:82%;padding:12px 14px;border-radius:16px;font-size:15px;line-height:1.45;box-shadow:0 4px 14px rgba(0,0,0,.08);white-space:pre-wrap}.msg.ai .bubble{background:#fff;border-top-left-radius:4px}.msg.user .bubble{background:#dff0ff;border-top-right-radius:4px}
.bubble strong{font-weight:700}
.typing{flex:0 0 auto;min-height:26px;padding:0 22px 8px;color:#4d5b66;font-size:13px}.typing span{display:inline-block;width:6px;height:6px;margin-right:3px;border-radius:50%;background:#4d7ea8;animation:typing 1.1s infinite ease-in-out}.typing span:nth-child(2){animation-delay:.15s}.typing span:nth-child(3){animation-delay:.3s}@keyframes typing{0%,80%,100%{transform:translateY(0);opacity:.35}40%{transform:translateY(-5px);opacity:1}}
.chat-form{flex:0 0 auto;display:flex;gap:10px;padding:12px 20px 14px;background:#fff;border-top:1px solid #d8e0e7}.chat-form input{flex:1;height:44px;border:1px solid #b9c8d4;border-radius:999px;padding:0 17px;font-size:15px;outline:none}.chat-form input:focus{border-color:#2b6f9f;box-shadow:0 0 0 3px rgba(43,111,159,.12)}.chat-form button{width:96px;border:0;border-radius:999px;background:#15395b;color:#fff;font-size:15px;font-weight:700;cursor:pointer}.chat-form button:hover{background:#0d2a46}.chat-form button:disabled,.chat-form input:disabled{opacity:.65;cursor:wait}
.real-doctor{flex:0 0 auto;padding:12px 22px 12px;background:#fff;border-top:1px dotted #9ba8b2}.real-doctor h2{margin:0 0 5px;font-family:Georgia,"Times New Roman",serif;font-size:19px}.real-doctor p{margin:0;font-size:14px}
footer{flex:0 0 auto;text-align:center;background:#fff;padding:9px 15px 11px;border-top:1px solid #e4e8ec;font-size:12px;color:#444}
@media(max-width:640px){.chat-header{padding:16px}.ai-avatar{width:46px;height:46px}.chat-header h1{font-size:26px}.messages{padding:14px}.bubble{max-width:92%;font-size:14px}.chat-form{padding:11px}.chat-form button{width:78px}.notice{margin:12px 12px 0}.real-doctor{padding:11px 14px}.real-doctor h2{font-size:17px}footer{font-size:11px;padding:8px}}

/* v9 refinements */
.phone-link,.phone-link:visited,.phone-link:hover,.phone-link:active{color:inherit!important;text-decoration:none!important;cursor:pointer}


/* v10 refinements */
.chat-header h1{display:flex;align-items:baseline;gap:10px;flex-wrap:wrap}
.chat-badge{display:inline-block;font-family:Arial,Helvetica,sans-serif;font-size:12px;line-height:1;font-weight:700;background:rgba(255,255,255,.18);border:1px solid rgba(255,255,255,.55);border-radius:999px;padding:5px 9px;color:#fff;vertical-align:middle;white-space:nowrap}
.notice{font-size:13px;line-height:1.35}
.real-doctor{text-align:left}
.real-doctor h2,.real-doctor p{display:inline-block;transform-origin:left center;white-space:nowrap}
.real-doctor h2{margin:0 0 6px}
.real-doctor p{margin:0}
.real-doctor-phone-line{display:inline-block;transform-origin:left center}
@media(max-width:640px){.chat-header h1{gap:7px}.chat-badge{font-size:11px;padding:4px 8px}.real-doctor h2,.real-doctor p{white-space:normal}.real-doctor-phone-line{transform:none!important}}

/* v11 refinements */
.chat-subtitle-fit{display:inline-block;transform-origin:left top;white-space:nowrap}
.real-doctor{padding:10px 22px 10px;text-align:left}
.real-doctor h2,.real-doctor p{display:block;white-space:nowrap;transform-origin:left center}
.real-doctor h2{font-size:16px;line-height:1.1;margin:0 0 5px}
.real-doctor p{font-size:13px;line-height:1.15;margin:0}
.real-doctor-phone-line{display:inline-block;transform-origin:left center}
footer{padding:8px 15px 9px}
@media(max-width:640px){.chat-subtitle-fit{white-space:normal;transform:none!important}.real-doctor h2,.real-doctor p{white-space:normal}.real-doctor-phone-line{transform:none!important}}

/* v12 refinements */
html,body,.messages{scrollbar-width:thin;scrollbar-color:#aaa #f3f3f3}
.messages::-webkit-scrollbar{width:14px;height:14px}
.messages::-webkit-scrollbar-track{background:#f3f3f3}
.messages::-webkit-scrollbar-thumb{background:#aaa;border-radius:8px;border:3px solid #f3f3f3}
.messages::-webkit-scrollbar-thumb:hover{background:#8f8f8f}
footer{line-height:1.3}

/* v13 refinements */
.chat-header > div:last-child{
  display:inline-flex;
  flex-direction:column;
  align-items:flex-start;
}
.chat-header h1{
  display:inline-flex;
  align-items:baseline;
  gap:10px;
  margin:0;
  line-height:1;
}
.chat-badge{
  text-transform:none;
}
.chat-subtitle-fit{
  display:inline-block;
  transform:none!important;
  transform-origin:left top;
  white-space:nowrap;
  line-height:1.18;
  margin-top:6px;
}
.notice{
  font-size:13px;
  line-height:1.38;
}
.real-doctor{
  padding:10px 22px 9px;
  text-align:left;
}
.real-doctor h2,
.real-doctor p{
  display:inline-block;
  transform:none!important;
  white-space:nowrap;
  margin-left:0;
}
.real-doctor h2{
  font-size:16px;
  line-height:1.15;
  margin:0 0 5px;
}
.real-doctor p{
  display:block;
  font-size:13px;
  line-height:1.16;
  margin:0;
}
.real-doctor-phone-line{
  display:inline-block;
  transform:none!important;
  transform-origin:left top;
  white-space:nowrap;
}
footer{
  padding:7px 15px 9px;
  line-height:1.3;
}
@media(max-width:640px){
  .chat-subtitle-fit,
  .real-doctor h2,
  .real-doctor p,
  .real-doctor-phone-line{
    white-space:normal;
    transform:none!important;
  }
}

/* v17 chatbot promo refinements */
.notice{
  font-size:13px;
  line-height:1.38;
}
.real-doctor{
  padding:10px 20px 11px;
  background:#fff;
  border-top:1px solid #d7e1ea;
  text-align:center!important;
}
.real-doctor-banner{
  width:min(100%, 520px);
  margin:0 auto;
  padding:9px 14px 10px;
  border:1px solid #d7e1ea;
  border-left:4px solid #15395b;
  border-radius:8px;
  background:linear-gradient(180deg,#fbfdff,#eef5fb);
  box-shadow:0 3px 10px rgba(0,0,0,.06);
  text-align:center;
}
.real-doctor h2,
.real-doctor p,
.real-doctor-phone-line{
  display:block!important;
  transform:none!important;
  white-space:normal!important;
  text-align:center!important;
}
.real-doctor h2{
  margin:0 0 4px!important;
  font-size:15px!important;
  line-height:1.15!important;
  font-family:Georgia,"Times New Roman",serif;
}
.real-doctor p{
  margin:0!important;
  font-size:13px!important;
  line-height:1.2!important;
}
.real-doctor-phone-line{
  font-size:13px!important;
}
@media(max-width:640px){
  .real-doctor{padding:9px 12px 10px;}
  .real-doctor-banner{padding:8px 10px;}
}

/* v27 chatbot contact banner refinements */
.real-doctor{
  text-align:center!important;
}
.real-doctor-banner{
  width:min(100%,520px)!important;
  margin:0 auto!important;
  padding:10px 14px 11px!important;
  border:1px solid #d7e1ea!important;
  border-left:4px solid #15395b!important;
  border-radius:8px!important;
  background:linear-gradient(180deg,#fbfdff,#eef5fb)!important;
  box-shadow:0 3px 10px rgba(0,0,0,.06)!important;
  text-align:center!important;
  transition:background .16s ease,border-color .16s ease,box-shadow .16s ease,transform .16s ease!important;
}
.real-doctor-banner:hover{
  background:linear-gradient(180deg,#f6fbff,#dcebf6)!important;
  border-color:#15395b!important;
  box-shadow:0 5px 14px rgba(0,0,0,.12)!important;
  transform:translateY(-1px)!important;
}
.real-doctor h2{
  display:inline-block!important;
  width:auto!important;
  margin:0 0 4px!important;
  text-align:center!important;
  color:#111!important;
  white-space:nowrap!important;
}
.real-doctor p{
  display:block!important;
  margin:0!important;
  text-align:center!important;
  white-space:nowrap!important;
}
.real-doctor-phone-line,
.real-doctor-phone-line .phone-link,
.real-doctor-phone-line .phone-link:visited,
.real-doctor-phone-line .phone-link:hover,
.real-doctor-phone-line .phone-link:active{
  display:inline-block!important;
  width:auto!important;
  color:#15395b!important;
  text-align:center!important;
  white-space:nowrap!important;
  font-weight:700!important;
  text-decoration:none!important;
}
.real-doctor-banner:hover .real-doctor-phone-line,
.real-doctor-banner:hover .real-doctor-phone-line .phone-link{
  color:#0d2a46!important;
}
@media(max-width:640px){
  .real-doctor h2,
  .real-doctor p,
  .real-doctor-phone-line{
    white-space:normal!important;
  }
}


/* v28 chatbot timing, sound, and contact banner fixes */
.typing-row{margin-top:-2px!important;margin-bottom:14px!important}
.typing-bubble{color:#36506a;background:#fff!important;font-size:14px!important;box-shadow:0 4px 14px rgba(0,0,0,.08)!important}
.typing-dots{display:inline-flex;gap:3px;margin-left:4px;vertical-align:middle}
.typing-dots i{width:5px;height:5px;border-radius:50%;background:#4d7ea8;display:block;animation:typing 1.1s infinite ease-in-out}
.typing-dots i:nth-child(2){animation-delay:.15s}.typing-dots i:nth-child(3){animation-delay:.3s}
#typing{display:none!important}
.real-doctor-banner{width:min(100%,520px)!important;max-width:520px!important;padding:10px 22px 11px!important}
.real-doctor h2{display:block!important;width:max-content!important;max-width:100%!important;margin:0 auto 4px!important;text-align:center!important;color:#111!important;white-space:nowrap!important}
.real-doctor p{display:block!important;width:max-content!important;max-width:100%!important;margin:0 auto!important;text-align:center!important;white-space:nowrap!important}
.real-doctor-phone-line{display:inline-block!important;color:#15395b!important;font-weight:700!important;line-height:1.2!important;white-space:nowrap!important;text-align:center!important}
.real-doctor-phone-line .phone-link{color:#15395b!important;text-decoration:none!important}
.real-doctor-banner:hover{background:linear-gradient(180deg,#eef7ff,#dcebf6)!important;border-color:#15395b!important;box-shadow:0 6px 16px rgba(0,0,0,.14)!important;transform:translateY(-1px)!important}
.real-doctor-banner:hover .real-doctor-phone-line,
.real-doctor-banner:hover .real-doctor-phone-line .phone-link{color:#0d2a46!important}
@media(max-width:640px){.real-doctor h2,.real-doctor p,.real-doctor-phone-line{white-space:normal!important;width:auto!important}}

/* v30 chatbot repetition, delay, sound, and promo alignment fixes */
.real-doctor{
  padding:10px 20px 11px!important;
  text-align:center!important;
}
.real-doctor-banner{
  width:min(100%,520px)!important;
  max-width:520px!important;
  margin:0 auto!important;
  padding:10px 22px 11px!important;
  display:block!important;
}
.real-doctor h2,
.real-doctor p{
  display:block!important;
  margin-left:auto!important;
  margin-right:auto!important;
  text-align:center!important;
  white-space:nowrap!important;
}
.real-doctor h2{
  color:#111!important;
  margin-top:0!important;
  margin-bottom:4px!important;
}
.real-doctor p{
  margin-top:0!important;
  margin-bottom:0!important;
}
.real-doctor-phone-line,
.real-doctor-phone-line .phone-link,
.real-doctor-phone-line .phone-link:visited,
.real-doctor-phone-line .phone-link:hover,
.real-doctor-phone-line .phone-link:active{
  color:#15395b!important;
  text-decoration:none!important;
  font-weight:700!important;
  white-space:nowrap!important;
}
.typing-row{display:flex!important;margin-bottom:14px!important}
.typing-bubble{display:inline-block!important}
@media(max-width:640px){
  .real-doctor h2,
  .real-doctor p,
  .real-doctor-phone-line{width:auto!important;white-space:normal!important}
}


/* v36 single typing indicator + exact promo phone width */
#typing.typing[hidden]{display:none!important;}
#typing.typing:not([hidden]){
  display:block!important;
  flex:0 0 auto!important;
  min-height:28px!important;
  padding:0 22px 9px!important;
  color:#4d5b66!important;
  font-size:13px!important;
  line-height:1.3!important;
  background:#f8fbff!important;
}
#typing.typing:not([hidden]) span{
  display:inline-block!important;
  width:6px!important;
  height:6px!important;
  margin-right:3px!important;
  border-radius:50%!important;
  background:#4d7ea8!important;
  animation:typing 1.1s infinite ease-in-out!important;
}
#typing.typing:not([hidden]) span:nth-child(2){animation-delay:.15s!important;}
#typing.typing:not([hidden]) span:nth-child(3){animation-delay:.3s!important;}
.real-doctor-banner h2,
.real-doctor-banner p{
  box-sizing:border-box!important;
}
.real-doctor-phone-line{
  transform:none!important;
  transform-origin:center center!important;
}